ABOUT US

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CERAGEM PH (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, advertisements, and wellness experience centers.

1. Information We Collect

When you inquire, register, or request a guided session, we may collect the following personal information:

Full Name 

Mobile Number 

Email Address 

Location (City/Branch Preference) 

Appointment or Session Requests 

Any message or health-related concerns you voluntarily share 

We only collect information necessary to provide our services.

2. How We Use Your Information

We may use your information to:

Schedule your complimentary guided instruction sessions 

Respond to inquiries and customer support requests 

Provide updates about CERAGEM wellness programs 

Improve our services and customer experience 

Send promotional offers (only when permitted) 

We do not sell or rent your personal data to third parties.

3. Facebook and Advertising Data

If you submit information through Facebook Lead Ads or Meta platforms, your data may be processed according to Facebook’s policies in addition to ours.

We use this information only to:

Contact you regarding your request 

Confirm appointments or demos 

Provide wellness consultation support

4. Data Protection and Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Access to customer data is limited to authorized CERAGEM PH staff only.

5. Sharing of Information

We may share your information only in the following cases:

With trusted internal staff for scheduling and support

When required by law or legal obligations 

To protect the safety and rights of CERAGEM PH and clients 

We do not share personal data for unrelated marketing purposes.

6. Your Rights

You have the right to:

Request access to your personal data 

Correct inaccurate information 

Request deletion of your data 

Withdraw consent for communications 

To make a request, contact us using the details below.

7. Cookies and Website Analytics

Our website may use cookies or analytics tools to improve browsing experience and understand website traffic. These do not personally identify you unless you submit a form.

8. Contact Information

For questions or privacy-related requests, you may contact us at:

CERAGEM PH

📍 500 Shaw Zentrum, Shaw Blvd., Mandaluyong City, Philippines

📧 Email: info@ceragemph.com

📞 Phone: 0952 471 1947